Frequently Asked Questions

We admit individuals day and night, 7 days a week, 365 days a year. Our goal is to make the process as easy and convenient as possible for people to access treatment the moment they need it. We accommodate same-day admissions as well as pre-scheduled ones.

Sana at Stowe is in-network with BlueCross BlueShield and OPTUM and works with other commercial insurance carriers as an out-of-network provider. Although we do not accept Medicare and Medicaid, we work with individuals and families all the time to make affordable private pay arrangements.

Click here to learn more about the value of treatment and payment options. Or go directly to verifying your insurance benefits.

The full experience at Sana is designed as a 35-day program. When discontinuing alcohol or substance use, your body and mind need time to rest and heal. Depending on the amount, frequency and duration of use, acute withdrawal symptoms can last 3 to 10 days. At that point, individuals can begin to fully engage in clinical programming.

While we work hard to individualize treatment, a typical day at Sana will look like this.

In the withdrawal and detox program, cell phone and laptop access is not permitted.

Yes. Sana understands the trust you place in us when seeking treatment, and we are committed to maintaining your privacy.

We are ethically and legally bound to adhere to the Health Insurance Portability and Accountability Act (HIPAA) and the Unites Stated Code of Federal Regulation Title 42: Part 2 (42 CFR Part 2), which specifies restrictions concerning the disclosure and use of records pertaining to substance use disorder treatment. In general, Sana may not inform anyone that you have attended our program or disclose any information identifying you as having a substance use disorder without your express written consent.

We know that social support is important during this time and want you to maintain connections to loved ones. You will have access to our house phones free of charge on a nightly basis. We also encourage friends and family to visit and engage in our treatment program to the extent you allow. Visitors are welcome at designated times (1-3pm) on the weekends and couples/family therapy will be scheduled in advance. For more information, please see our Visiting Hours FAQs.

There are several wonderful accommodations in the Stowe area, and we are happy to assist any loved ones with recommendations.

Once you are medically stable and cleared by Sana’s providers, there will be opportunities to leave the facility to attend sponsored groups, events and activities.

If needed, our staff will work with you or your loved ones to make travel arrangements for safe, comfortable transportation to our facility in Stowe, VT. In addition, we will help to coordinate local transportation to medical or other appointments while you stay with us.

Upon discharge, Sana staff will reach out to you within 24 hours and at regular intervals after that to see how you are doing. Early recovery can be a challenging time, and it helps to have regular contact with people who know, understand and support you. With your permission, we will also follow up with any providers and loved ones as appropriate.