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Messages For Loved Ones

When a person struggles with a substance use disorder, they do not suffer alone. Their family members and close friends feel concerned, helpless, and frightened. They may begin to neglect their own health, unaware of how to practice self-care while trying to help their loved ones fight addiction. Sana at Stowe provides practical advice and helpful resources to keep families intact as their loved ones head for recovery.

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If You Are Concerned About a Loved One

When a person struggles with addiction to drugs or alcohol, their loved ones want to know what they can do to help. It’s disheartening when the life of someone you care about is not working, and they seem helpless in stopping their own downward spiral. They may be seemingly lost, engaging in reckless, harmful or self-destructive behavior. 

Sana at Stowe supports individuals and loved ones in cutting through the confusion that can occur when substance use becomes unmanageable. We help families identify evidence-based, proven methods that work to help their loved ones manage substance use and co-occurring mental health disorders effectively.

When you contact us, we assess what treatment needs your loved one has and how compliant they may currently feel. Once we know the clinical picture, Sana’s Admissions staff can determine the right level of care and provide guidance for families on how to discuss treatment options with their loved ones. We act as a team to bring your loved ones to our facility so they can become sober and learn to stay that way.

Is Sana at Stowe the Right Place for Someone You Care About?

Do you suspect a family member grapples with an addiction to drugs or alcohol but you aren’t sure if they need professional help yet? Maybe you know they have a substance use disorder but don’t know which program is right for them. 

Our Alcohol Use Screening Test and Drug Use Screening Test help family members get the big picture of their loved one’s behavior.

Our Admissions and Clinical teams are available to help you decide whether there is a significant risk of a problem for your loved one. They can also identify the steps you need to take next and guide you through the process. Our goal is to help not just the person you love, but also the entire family.

help for family members of drug addicts

Receiving Help From an Interventionist

Helping someone who doesn’t want help is not easy. Some families use the services of an interventionist in order to assist them in reaching out in a productive way to the person they care about. Interventionists are trained professionals experienced in leading family and friends in trying to convince a loved one to get help for addiction and enter treatment.

Sana at Stowe will provide referrals to qualified interventionists who work locally and nationally. We are also happy to work with any interventionist you may have already consulted. If you have an interventionist you’d like to work with, please ask them to call us as soon as possible to share their perspective. We can work with them and you to plan an effective intervention and help your loved ones get the help they need.

Addiction therapy for family members

Self-Care for Family Members

Those who live with or are in a close relationship with an individual with a substance use disorder can be negatively impacted in a number of ways. Trying to cope with the complications of active alcohol and drug abuse can be exhausting for both the one who has the addiction and the entire family. The stress of this can impact loved ones in relation to their physical and mental health, their work or school responsibilities, and their social lives. 

People closely connected to a person with a substance use disorder can be in need of education and support. As part of our Support And Network Approach, Sana includes guidelines on how family and friends of someone with a substance use disorder can practice self-care.

They include:

  • Education on best practices for prevention
  • Ways to support a loved one’s recovery
  • Coping tactics to use when active substance use is occurring
  • How to respond to relapse
  • Establishing relationship boundaries
  • Taking care of yourself physically, emotionally and spiritually 

We encourage loved ones to counter challenging situations by taking advantage of mutual support groups. Popular support groups for family and friends include Al-Anon, Nar-Anon, Families Anonymous, Parents of Addicted Loved Ones and Learn To Cope. Individual and/or family counseling can also be helpful. Sana at Stowe will provide referrals as desired.

Insurance Coverage for Treatment

Sana at Stowe is proud to be in-network with BlueCross BlueShield and OPTUM and work with other commercial insurance carriers as an out-of-network provider. Although we do not accept Medicare and Medicaid, we work with individuals and families all the time to make private pay arrangements.

Sana at Stowe Admissions Staff will check your insurance benefits, allowed days, levels of care, authorizations, deductibles, co-pays, etc. These important points can be confusing, and our Admissions Coordinators will review and explain each individual’s actual benefits in detail.

Once we know where the specific resources and benefits stand, we complete a Financial Agreement prior to admission, based on each person’s unique situation.

Visiting Hours FAQs

Sana understands that importance of involving loved ones in treatment and encourages visits on the weekends along with family counseling sessions as indicated. To learn more about how to prepare and general guidelines for visiting, see the frequently asked questions and responses below.

When are visiting hours?

Every Saturday and Sunday from 1-3pm.

Do visitors need to provide Sana staff with prior notice before coming?

For planning and security purposes, it is important for Sana’s staff to know about visitors in advance. Patients are asked to complete a Visitor Notification form each week and submit it to staff by 9:00 AM on Friday morning. For patient protection, if someone shows up at Sana and their name is not on a Visitor Notification form, we will not allow them into the facility.

What if a loved one wants to visit but cannot make it during visiting hours on the weekend?

Patients and loved ones should discuss this with Sana’s clinical staff, who will try to accommodate any requests.

Can visitors bring in food, drinks, gifts or other personal belongings for loved ones when they visit?

All non-food items from visitors first have to be searched by staff and then distributed per Sana protocol. Any items that are considered unsafe or non-therapeutic will either be returned to visitors before they leave or stored safely and given to individuals upon discharge.

For sanitation and safety reasons, all outside food items (store bought or homemade) are prohibited. If you have specific culinary requests, staff will try our best to accommodate them.

Are pets allowed at Sana?

Sana understands that pets are very important in our lives. Due to some people’s fear of animals as well as allergies, animals are not permitted inside the building.

If you would like to visit with your pet in an outdoor area during weekend visitation hours, please discuss this in advance directly with your clinician, who will need to consider the health status of the patient, timing of the visit, allergies, cleanliness and health of the pet, vaccination status and emotional sensitivities of other patients and visitors.

The pet’s owner or handler shall be responsible for and maintain control of the pet at all times. If the animal displays any disruptive behavior or its presence threatens to compromise patient care or the safety of others, staff may ask the owner or handler to immediately remove the animal from the property.

What about service animals?

By law, service animal as defined by the American Disabilities Act, are allowed in all areas where the public is normally allowed to go. Service animals must be housebroken, under control at all times and leashed, harnessed or tethered unless these devices would interfere with their work or the disability prevents use of a device.

Can visitors get a tour of the building?

To protect the privacy of all clients, we do not allow visitors to tour the facility. During visiting hours, guests will be assigned a meeting space, and we ask that you go only from the lobby to your assigned meeting location and nearest restrooms as needed.

Help for Family Members of Individuals with Substance Use Disorder in Stowe, Vermont

If you are a family member who wants to know how to keep their own self-care in mind while also finding help for a person they love, we can help. Our expert team understands your struggle and can help guide you in taking care of your loved one. We provide the support that allows the entire family to heal. Contact Sana at Stowe today and find out how our luxury rehab facility in beautiful Stowe, Vermont, can be the beginning of a new life for someone you care about.

2023 National Patient Safety Goals

Sana at Stowe has achieved accreditation and received

a Gold Seal of Approval® from The Joint Commission®.

This accreditation award verifies that Sana meets the most rigorous quality and patient safety standards of care, and shows a dedication to excellence across the full continuum of care. Learn more.

In-network with BlueCross BlueShield and OPTUM

Sana at Stowe is in-network with BlueCross BlueShield and OPTUM
and also accepts most out-of-network insurances, and accepts all private insurance. We provide financial assistance to help with the cost of treatment.