Strength to Heal

Patients and Loved Ones

We know that love and support is crucial in early recovery and want people to maintain connections to their family and loved ones while at Sana. We also understand that addiction affects everyone in an individual’s life, and loved ones are often on their own journeys of healing and growth.

With permission from the individual, loved ones can be involved in all aspects of treatment and aftercare planning and are encouraged to participate in couples/family therapy as well as visits.

There are several wonderful accommodations in the Stowe area, and we are happy to assist any loved ones with recommendations.


Families and friends are encouraged to visit during designated hours and with permission of the individual. Visiting hours are on weekends from 1-3pm. Additionally, couples and family therapy sessions will be scheduled in advance.

Visiting Hours FAQs

Can loves ones just show up for visiting hours?
For planning and security purposes, it is important for Sana’s staff to know about visitors in advance. Patients are asked to complete a Visitor Notification form each week and submit it to staff by 9 am on Friday morning. For patient protection, if someone shows up at Sana and their name is not on a Visitor Notification form, we will not allow them into the facility.

Do visitors need to wear masks?
Yes, regardless of vaccination status, all visitors will be screened for COVID-19 and are required to wear a mask covering their nose and mouth while inside at Sana.

What if a loved one wants to visit but cannot make it during visiting hours on the weekend?
Patients and loved ones should discuss this with Sana’s clinical staff, who will try to accommodate any requests.

Are pets allowed at Sana?
Sana understands that pets are very important in our lives. Due to some people’s fear of animals as well as allergies, animals are not permitted inside the building.

If a patient would like to visit with their pet in an outdoor area during weekend visitation hours, this must be discussed with clinical staff and approved beforehand. The pet’s owner or handler shall be responsible for and maintain control of the pet at all times. If the animal displays any disruptive behavior or its presence threatens to compromise patient care or the safety of others, staff may ask the owner or handler to immediately remove the animal from the property.

What about service animals?
By law, service animal as defined by the Americans with Disabilities Act, are allowed in all areas where the public is normally allowed to go. Service animals must be housebroken, under control at all times and leashed, harnessed or tethered unless these devices would interfere with their work or the disability prevents use of a device.

Can visitors get a tour of the building?
To protect the privacy of all patients, we do not allow visitors to tour the facility. During visiting hours, Sana assigns loved ones a specific meeting space and asks that visitors go directly from the lobby to their assigned meeting location.