Frequently Asked Questions

What is a typical length of stay?

The minimum recommended stay is 14 days, but we encourage individuals to stay up 30-60 days in order to get the full benefit of the program. When discontinuing alcohol or substance use, your body and mind need time to rest and heal. Depending on the amount, frequency and duration of use, acute withdrawal symptoms can last 3 to 10 days. At that point, individuals can begin to fully engage in clinical programming.

How long does it take to be admitted?

We admit individuals day and night, 7 days a week, 365 days a year. Our goal is to make the process as easy and convenient as possible for people to access treatment the moment they need it. We accommodate same-day admissions as well as pre-scheduled ones.

Is smoking permitted at Sana?

To support the health and wellbeing of its patients, visitors and staff, Sana is a smoke-, vapor- and tobacco-free environment. The use of any such products is prohibited on the property, including the outside area, porches, parking lot, driveway and in any vehicles owned or leased by Sana.

We understand that it can be challenging to quit smoking. However, according to multiple studies, smoking cessation interventions during addiction treatment are associated with an increased likelihood of long-term abstinence from alcohol and drugs.

We are here to support you and have multiple tools, including medications, nicotine-replacement products and behavioral therapies.

Is treatment private and confidential?

Yes. Sana understands the trust you place in us when seeking treatment, and we are committed to maintaining your privacy.

We are ethically and legally bound to adhere to the Health Insurance Portability and Accountability Act (HIPAA) and the Unites Stated Code of Federal Regulation Title 42: Part 2 (42 CFR Part 2), which specifies restrictions concerning the disclosure and use of records pertaining to substance use disorder treatment. In general, Sana may not inform anyone that you have attended our program or disclose any information identifying you as having a substance use disorder without your express written consent.

What kind of follow-up service are provided?

Upon discharge, Sana staff will reach out to you within 24 hours and at regular intervals after that to see how you are doing. Early recovery can be a challenging time, and it helps to have regular contact with people who know, understand and support you. With your permission, we will also follow up with any providers and loved ones as appropriate.

Does Sana provide transportation services?

If needed, our intake coordinator will work with you or your loved ones to make travel arrangements for safe, comfortable transportation to our facility in Stowe, VT. In addition, we will help to coordinate local transportation to medical or other appointments while you stay with us.

Who is part of the day-to-day clinical team?

At Sana, every individual is assigned a highly skilled, experienced team of people to support them. Along with a Doctor, Registered Nurse, Psychologist, and licensed Master’s-level Counselor, our Continued Care Specialist, certified Medical Assistants, chef, and housekeeping staff are all there to ensure your stay is comfortable and effective.

What is a typical day like?

While we work hard to individualize treatment, a typical day at Sana will look like this.

Wake-up / Morning Medical Rounds
Morning Process Group / Mindfulness
Evidence-Based Group Therapy
Wellness (Yoga, Massage, Meditation, Acupuncture)
Individual / Medical Appointment or Small Group Break-Out
Recovery Skills / Aftercare Planning
Psychoeducation Group
Free Time
Support and Recovery Meeting, AA/NA, Smart Recovery, etc.
Assignment Time
Open Gym / Free Time
Evening Check-in
Meditation / Sleep

Am I allowed to use my phone and laptop?

For confidentiality, safety and therapeutic purposes, all electronic devices that are brought to Sana will be securely stored and returned at discharge. If you need to use your phone or laptop to access information for use while attending to business or regarding Continuing Care planning, this can be arranged with staff.

Can I go off-campus during my stay?

Once you are medically stable and have been cleared by Sana’s Chief Medical Officer, there will be opportunities to leave the facility to attend sponsored groups, events and activities.

Is there a business center where I can get work done?

Yes, we have an executive workstation with a computer, Internet Connection, phone and printer.

What is your visitation policy?

We know that social support is important during this time and want you to maintain connections to loved ones. You will have access to our house phones free of charge on a nightly basis. We also encourage friends and family to visit and engage in our treatment program to the extent you allow. Visitors are welcome at designated times (1-3pm) on the weekends and couples/family therapy will be scheduled in advance. For more information, please see our Visiting Hours FAQs.

There are several wonderful accommodations in the Stowe area, and we are happy to assist any loved ones with recommendations.